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The AI Operating System for Fertility Clinics
Fertiligent™ meets patients on every channel — phone, fax, SMS, web, and WhatsApp — with calm, clarity, and clinical safety, while cutting admin burden at every step. One clinician-led AI agent that both answers and reaches out 24/7, so your team can focus on care.

Fertiligent in 60 seconds
One clinician-led AI agent — across phone, fax, SMS, web, and WhatsApp.
Try our AI agent — right now
Text it or call it live at +1 (428) 436-3010 — ask anything, and it answers on the spot.
Why Clinics Need This
Fertility teams are under pressure to deliver more support with limited time.
- Administrative workload keeps growing across documentation, follow-up, and coordination.
- Patients ask important questions between visits, often when staff are unavailable.
- Messaging can vary across team members, creating confusion and rework.
- Patients and care teams both carry emotional strain throughout treatment.
What Fertiligent Does
A practical platform for fertility care teams, not a replacement for clinical judgment.
Fertiligent handles the repetitive front-office work that slows clinics down — answering patient calls, capturing and structuring incoming referrals, helping patients book appointments, and managing routine messaging — while supporting care teams with documentation drafts and guideline-aligned guidance for review. Clinicians stay in control of final decisions and patient-facing recommendations.
See it in action
A guided walkthrough of the clinic admin portal.
A closer look at every feature
Short demos of every feature — from first referral to measured ROI.
Outcomes for Clinics
Impact measured in team efficiency, patient clarity, and care consistency.
Increase Patient Capacity
Support more patients with the same team
Reduce administrative workload so care teams can manage higher patient volumes without increasing headcount.
Reduce Administrative Time
Cut routine drafting and follow-up workload
Decrease time spent on repetitive documentation and patient messaging, freeing clinicians for billable and high-value care activities.
Lower Communication-Driven Call Volume
Fewer clarification calls between visits
Provide clear, structured patient guidance that reduces confusion and unnecessary inbound inquiries.
Improve Team Consistency
Reduce variability in patient messaging
Standardize responses and documentation across physicians, nurses, and coordinators to minimize errors and rework.
Accelerate Guideline Implementation
Faster operational adoption of updated protocols
Embed new clinical guidance directly into workflows, reducing lag between publication and practice.
Maintain Quality as Volume Grows
Scale safely without compromising standards
Apply configurable guardrails and review workflows to ensure compliance and policy alignment at higher patient volumes.
Key Capabilities
One AI agent across every channel — supporting patients and your care team.
AI Voice Phone Assistant
Answer every call, day or night
A natural-sounding voice agent answers your clinic line, verifies callers by date of birth, looks up referral status, takes messages and callback requests, and answers common clinic questions — handing off to staff when a person is needed.
Referral & Fax Intake
From fax to record in seconds
Faxed, scanned, or uploaded referrals — handwritten or typed — are read by OCR, structured, and merged into your records automatically. Staff review and confirm only the fields the AI flags, instead of retyping documents.
Scheduling & Reminders
Fill the calendar, cut the no-shows
Provider rosters, availability, and resources come together so appointments can be offered and booked directly, and automated reminders go out on the patient's preferred channel — reducing phone tag and no-shows.
Omnichannel Patient Messaging
SMS, WhatsApp, and web chat — two-way
Answer inbound questions and send outbound reminders and prompts across SMS, WhatsApp, and web chat, all from one AI agent. Every channel is two-way, multilingual, and consistent with your clinic's approved messaging.
Eva — AI Fertility Companion
Patient support that never sleeps
Eva is a patient-facing coach — web chat with an optional 3D avatar, voice, and text — offering plain-language guidance on medications, IVF steps, and what to do next, 24/7 and in the patient's language, always within clinician-defined safety.
Clinician-Led Oversight
AI-supported, never AI-replaced
Configurable guardrails, approved sources, and escalation keep the AI within clinic-defined boundaries, while analytics give leadership visibility into volume, resolution, and engagement gaps — one source of truth across locations and teams.
Trust, Privacy, and Compliance
Fertility care requires strong privacy protections. These controls are how clinics can use AI safely in daily operations.
Regulatory Alignment
Built for healthcare privacy requirements
Supports HIPAA, GDPR, and PIPEDA-aligned implementations.
Deployment Choice
Match your security and governance model
Available for on-premises, private cloud (VPC), or hybrid deployment.
Operational Controls
Clear accountability for data use
Role-based access, auditability, and configurable data retention policies.
Deployment Options
Choose the model that fits your clinic operations and IT policies.
On-Prem
Full local control
Run within your own infrastructure and security environment.
Private Cloud (VPC)
Dedicated hosted environment
Keep deployment isolated while reducing on-site infrastructure burden.
Hybrid
Balanced control and flexibility
Keep sensitive workflows local while using cloud resources where appropriate.
Frequently Asked Questions
For clinic leaders and patients
For Clinics
What problems does Fertiligent AI solve for our clinic?
Fertiligent is an AI operating system for fertility clinics. One clinician-led agent works across every channel — answering the clinic phone, capturing faxed and uploaded referrals, and handling SMS, WhatsApp and web messaging — while helping teams draft notes and patient instructions and keeping messaging consistent. It reduces administrative burden so clinicians can focus on high-value patient care.
How does the patient companion help with intake and no-shows?
Eva, the patient-facing companion, is a 24/7 intake and support tool embedded in the clinic website or patient portal. It guides patients from first question through intake and treatment with immediate answers and structured next-step guidance — helping reduce no-shows and keep prospective patients engaged so more inquiries turn into scheduled appointments.
Does Fertiligent AI replace clinical staff or decision making?
No. Fertiligent emphasises that its tools are assistive, not replacements for clinical judgement. The AI generates drafts and suggestions, but clinicians retain full control over final documentation and recommendations. The companion provides general education and reinforcement of instructions but does not make medical decisions.
What measurable improvements can we expect?
Fertiligent’s materials cite outcomes such as administrative documentation time reductions and improved response-time metrics, with higher care-team efficiency and strong documentation consistency when AI assistants are integrated into clinic workflows.
How does the AI improve patient communication and satisfaction?
The AI prepares clear, plain-language replies to common questions, while the companion offers 24/7 responses about medications, timelines and symptoms. By providing consistent, empathetic guidance outside appointment hours, the tools help reduce confusion and anxiety, and patients feel supported between visits.
Is the technology fertility-specific, or a general chatbot?
Fertiligent AI is purpose-built for reproductive medicine, using fertility terminology and established clinical guidance frameworks to deliver clinically aligned documentation and communication.
How does the platform maintain consistency across our care team?
The AI standardises documentation and messaging across physicians, nurses and coordinators to reduce variability. Clinics can configure guardrails and approved sources to align output with local policies and standards.
What deployment options are available?
Clinics can choose on-premises, private cloud (VPC), or hybrid deployments to match their security and governance requirements.
How does Fertiligent AI integrate with our existing systems?
Fertiligent can be embedded within clinic websites and patient portals and is designed to fit into existing workflows. Implementation can include integration points aligned to clinic operations and privacy requirements.
What languages does the AI support?
Fertiligent AI supports multilingual communication so clinics can deliver consistent guidance in patients’ preferred languages.
What about data security and regulatory compliance?
Fertiligent AI is designed for healthcare privacy requirements and supports HIPAA-, GDPR-, and PIPEDA-aligned implementations. Operational controls can include role-based access, auditability, and configurable data retention policies.
How can we ensure the AI follows our clinic’s policies?
Clinics can define boundaries, approved sources, and usage controls so responses align with clinic standards. Clinicians remain in control of final patient-facing guidance.
What training or onboarding is required?
Adoption typically starts with a workflow assessment, then a pilot in low-risk, high-impact areas, followed by broader rollout as governance and operational fit are confirmed.
How does Fertiligent AI handle updates to clinical guidelines?
The platform can surface guideline-aligned references within workflows and supports faster operational adoption of updated protocols.
Can we measure the impact on revenue and patient growth?
By reducing admin workload and improving intake and between-visit support, clinics can increase capacity without adding staff. The companion can also help convert inquiries into qualified leads and scheduled appointments.
For Patients
What is Fertiligent AI and how will it affect my fertility treatment?
Fertiligent AI is a set of tools that assist fertility clinics with documentation and communication. If your clinic uses the patient-facing companion, it can provide 24/7 answers to general questions about medications, timelines and next steps between appointments. It does not replace your fertility specialist.
Is the AI safe and trustworthy?
The companion is designed to provide general educational guidance and reinforce instructions already provided by your care team. Clinics can configure boundaries and oversight, and the platform is designed with healthcare privacy requirements in mind.
Will the AI tell me what medication to take?
No. The AI companion is not a doctor and does not prescribe or adjust medications. Always follow your clinician’s instructions and contact your clinic for medical advice.
How can the AI companion help me outside clinic hours?
It can answer common questions, explain next steps, reduce confusion, and help you feel supported between visits. If needed, it can encourage you to contact the clinic.
Is my conversation with the AI private?
Fertility information is sensitive. If your clinic uses Fertiligent AI, the system is designed to operate within the clinic’s governance framework and privacy requirements, with controls like access management and auditability.
Does using the AI cost extra?
Ask your clinic. Many clinics embed the companion in their website or portal as part of their patient experience.
Can I speak to a human if I need to?
Yes. The companion is meant to complement your care team and can prompt you to contact the clinic when a question needs human attention.
What languages does the AI support?
Fertiligent AI supports multilingual communication so clinics can provide guidance in patients’ preferred languages.
How will the AI respond to emotional concerns?
Fertility treatment can be emotionally demanding. The companion is designed to communicate empathetically and offer reassurance during uncertain moments, while encouraging you to reach out to your care team when appropriate.
What kind of questions can I ask the AI companion?
You can ask general questions about IVF steps, timelines, preparation, and common non-urgent concerns. For urgent symptoms or medical decisions, contact your clinic.
Will the AI know my medical history?
It depends on what your clinic chooses to connect and share within the clinic’s privacy controls. When in doubt, confirm details with your clinician.
Can using the AI improve my chances of success?
The AI is not a treatment, but it can improve clarity and adherence by reinforcing instructions and reducing confusion—helping the process run more smoothly.
What happens if the AI provides incorrect information?
If anything looks wrong or unclear, contact your clinic. Your clinicians remain responsible for medical decisions and final guidance.
Can I use the AI if I’m not yet a patient at the clinic?
Some clinics use the companion for intake, so prospective patients can ask initial questions and get guidance on next steps.
How does the AI handle sensitive topics or personalised advice?
The AI is designed for general education and support within clinic-defined boundaries, and it should direct you to the clinic for personalised medical advice.
Improve Patient Support While Reducing Team Burden
See how Fertiligent fits your clinic workflows, patient communication needs, and privacy requirements.
Request a Clinical Demo
Tell us about your clinic goals, workflow needs, and timeline.
We work with fertility clinics and IVF centers to evaluate operational fit, implementation approach, and privacy requirements before rollout.